Whitebook Privacy Policy

This privacy policy sets out how Whitebook uses and protects any information that you give when you use this website. Whitebook is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Whitebook may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Communication between Whitebook and you may be by letter, phone, fax and/or e-mail or other electronic means. By registering with Whitebook and/or using this website you consent to Whitebook using your data in this way

We will not sell or rent your personal information to third parties except as described under the heading “your data” below or in our Privacy Policy. If you object to your Information being transferred or used in this way please do not register.

Your Data
When becoming a new customer you agree to our terms and conditions and privacy policy. The information you provide shall be held and may be used by Whitebook GmbH and disclosed to associated companies of Whitebook for the following purposes:
- informing you about forthcoming events organized by or on behalf of Whitebook;
- telling you about products, services and offers available from Whitebook;
- operating and administering such products, services and offers;
- processing of applications for, and administering membership of, this website;
- providing you with updates and information about Whitebook;
- helping Whitebook GmbH through analysis and assessment to better understand and develop our business, including new and innovative products and services.

Whitebook may also pass your information to credit reference and fraud prevention agencies for the purpose of verifying your identity; these agencies may keep a record of that information.

We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- Building and hosting services providers that help us to maintain the software that runs our website.

New Customer Forms
Our websites new customer form requires users to give us contact information (like their name, email, postal address). Contact information from this form is used to supply information about Whitebook to you at a later date. Users may opt-in to receive future mailings from us via email and post. You can change these options within your profile at a later date under "my account".


Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

What information we collect
For the exhaustive list of cookies we collect see the List of cookies we collect section below.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies (i.e. google analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowes the use of cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items on your Wishlist.


Contacting Whitebook.com
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact tailor@whitebook.com