Kontaktieren Sie uns
If you have an enquiry regarding the online shop or a general enquiry for our Customer Services department, please contact us either by completing the form below or by selecting one of the following telephone numbers;
Please note the more accurate the information you can provide us with the quicker we can respond to your query.
Customer Services Numbers:
Europe (English, German spoken)
+41 (044) 271 33 20 - lines are open between 09.00-17.30 CET Monday-Friday with the exception of public holidays in Switzerland.
USA (English, Spanish spoken)
+1 (212) 563 1800 - lines are open between 09:30-17:30 EDT Monday-Friday with the exception of public holidays.
Japan (Japanese spoken)
+81 (080) 34980 5516 - lines are open between 09:00-17:00 JST Monday-Friday with the exception of public holidays.
Customer Services - Rest of the world (English, German spoken)
+41 (055) 616 20 06 - Lines are open between 08.00-18.00 CET Monday-Friday with the exception of public holidays.
Telephone Sales
You can order from us by telephone: +41 (044) 271 33 00
Corporate Orders (English and German spoken)
+41 (079) 276 29 90 - Lines are open between 08.00-18.00 CET Monday-Friday with the exception of public holidays.